HP

Website Strategy, Design & Content

    Websites & Platforms
    e-commerce

Let’s be real: printing used to be a pain. Extra costs. Hidden headaches. HP decided it was time to fix that—and they took the lead, reimagining printer ownership from the ground up. When they were ready to bring their all-inclusive All-In subscription to life, they tapped us to help make it real and get it out into the world.

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More people made it to checkout

Our design didn't just look better; it sent 2.5x the traffic straight into the buying flow, crushing the old proof of concept.

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Higher engagement

During lockdowns, AGR exploded—Nike Run Club gained a million new users in one month and total runs shot up 42%.

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Winner of A/B tests

Our designs went head-to-head with the competition in three separate A/B tests—and came out on top every time.

Services

  • Strategy

  • Strategic Workshops + Alignment Sessions

  • Customer Experience (CX)

  • User Experience (UX)

  • Information Architecture & Wireframes

  • Website Design

  • Content Services

  • Digital Audits and Opportunity Analysis

  • UX Design Audits

  • User Testing & Validation

  • Branding & Visual ID

  • Design Systems & Scalable Components

  • Accessibility + Inclusive Design

  • Interface and Visual Design

  • Photography, Video + Motion Design

  • 2D/3D Illustration + Animation

HP had a huge task: get people to stop buying printers the old-school way and start seeing printing as a simple monthly service. Our mission was to make that shift feel obvious. This wasn’t just a new plan; it needed to feel completely new, so we built the whole experience from the ground up.

We stripped out the noise, narrowed the choices, and made every step feel easy. HP’s new look got bold colors and big type, and we tested every element with real users to keep it intuitive (and honestly, just nice to look at). We also brought the pitch to life with rich 3D animations, showing off features and making the value pop. The result? People got it—fast. We even built a brand playbook so every HP partner could keep all the executions consistent.

On product pages, each printer came alive with engaging, rotating 3D animations, perfectly complementing concise summaries of its features.

On the PDPs, we spotlighted each printer’s key use case and unique advantages, making every choice instantly relevant.

All-In isn’t just another HP printer or a tweak on Instant Ink. We helped create a sub-brand that’s both unmistakably HP and a clear step up. We cut through the clutter with crystal-clear messaging that spoke directly to the pain points—cartridges, confusion, and wasted time. Every bit of copy was tested and reworked until it clicked.

Simplified printer comparison

We designed a clear, intuitive comparison tool directly on the plans page, allowing customers to effortlessly evaluate options side-by-side.

Highlighting HP's technical mastery

We prominently showcased HP's enduring status as the world’s most trusted printer brand by highlighting superior hardware and game-changing software features like effortless auto-reconnecting Wi-Fi and the HP Smart App.

The client wanted a dramatic, immersive content experience on both desktop and mobile. For mobile, we optimized by turning bespoke 3D storytelling into static images and pairing them with lightweight Lottie animations—delivering rich visuals without the heavy load of video.

We didn't stop at launch. We zeroed in on the elements that mattered most—A/B testing and refining key messages and interactions. The goal was to figure out what really worked, cut what didn't, and make it as easy as possible for people to jump into the subscription funnel.

We worked hand-in-hand with HP’s dev team, plugging right into their system and pushing it further. We blended frame-by-frame and Lottie for 3D visuals that were slick, fast, and scalable. Our work also gave HP reusable components and animation scripts, making their internal library stronger and more engaging.

We didn't stop at launch. We zeroed in on the elements that mattered most—A/B testing and refining key messages and interactions. The goal was to figure out what really worked, cut what didn't, and make it as easy as possible for people to jump into the subscription funnel.

When the folks in the cornet offices say something like this you know you’ve done something special.  After a year, here’s what went down: the smoothest, sharpest user experience HP’s ever had. All-In became HP’s fastest-selling subscription, period.

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More people made it to checkout

Our design didn't just look better; it sent 2.5x the traffic straight into the buying flow, crushing the old proof of concept.

00123456789012345678901234567890123456789%
Higher engagement

During lockdowns, AGR exploded—Nike Run Club gained a million new users in one month and total runs shot up 42%.

001234567890123456789x
Winner of A/B tests

Our designs went head-to-head with the competition in three separate A/B tests—and came out on top every time.

Metrics reflect digital performance up to the beginning of checkout.

Partner Feedback

Amy HinsleyGlobal Head of Marketing, Consumer Services & Solutions — HP